IMPARTIALITY

To carry out its activities in an objective, independent and impartial manner without any conflict of interest,

To serve with the same sensitivity and to ensure the satisfaction of its customers without any company/organization discrimination,

QUALIFICATION AND EDUCATION

To develop all persons and institutions operating on behalf of IDS in accordance with the developing standards and conditions through continuous training,

To carry out its activities with an independent, impartial and competent team of experts; to provide added value to companies/industry,

IDS is an internationally operating company,

RESPONSIBILITY

IDS is responsible for all activities in the audit, certification, surveillance and testing process (Decisions are not subcontracted, responsibility belongs to IDS ),To maintain all its activities in accordance with accreditation rules, standards, legal regulations and IDS rules,

CONFIDENTIALITY AND OPENNESS

All kinds of information (discourse, recording) obtained from all parties are not transferred to third parties except for the requests of the accreditation institution and legal authorities,

Information such as documentation and service conditions, price policy is clear and accessible to interested parties,

SOLUTION OF COMPLAINTS

Parties, civil and legal authorities, etc. handling all kinds of feedback sensitively,

Timely evaluation and resolution of complaints and requests within the framework of confidentiality,

CONTINUOUS DEVELOPMENT AND IMPROVEMENT

To comply with the requirements of the management system and to continuously improve the efficiency of the system with the contributions of the top management and the participation of all employees,

To transform these developments into social benefits by following the current developments in the subjects within the scope of the activity and informing the relevant parties,

It is IDS 's policy. All employees operating on behalf of IDS (Management, Committee, Auditor, Expert, Subcontractor) are obliged to comply with this policy.

IDS Senior Management

Date : 20.08.2017